Keep Your Phone Clean and Your Health Protected

If the last few months of COVID-19 developments have taught us anything, it’s that hygiene is way more important than we thought (and we already thought it was important!). In the interest of keeping ourselves and others safe now and in the future, we felt it was a good time to review how we should all be cleaning our devices. We’ve talked about this before, but this time we wanted to focus on Apple products specifically, since we are an Authorized Service Provider, and since Apple products come with their own ins and outs that are a bit different than PC or android devices.

General Cleaning Dos

For cleaning your Apple devices, you want to use only a soft, lint-free cloth. Avoid abrasive fabrics (e.g., terry cloth washcloths), towels, paper towels, or similar items. Prioritize cleaning with cloths dampened slightly with water only, since there’s no danger of water damaging the finish of the product (although if you are disinfecting, see the steps below). While cleaning avoid excessive wiping or scrubbing, which might cause damage.

Also, be sure to unplug all external power sources, devices, and cables, so as not to break anything or damage electrical connections while cleaning. On the same note, you want to keep liquids away from the product.

General Cleaning Don’ts

In general, cleaning your Apple devices is fairly easy thanks to their smooth surfaces and high quality materials. You do not need to use strong bleach-based or abrasive cleaners. You also do not need to spray any kind of aerosol or other cleaner directly onto your device, as these may get into the ports and cause damage. Please note that damage from liquids is generally not covered by Apple warranty.

Disinfect Your Device and Other Accessories

The most important thing here is to turn off and unplug your device before attempting to disinfect anything. Since this process uses a damp cloth, you don’t want to get moisture in any electrical connections. If your device is wireless, remove the battery to avoid any danger of electrocution or damage. Next, take a damp disinfectant wipe (Lysol or Clorox are good brands) that does not contain bleach and gently wipe down the hard, non-porous surface of your device, keyboard, mouse, etc. Follow up with a damp, soft, lint-free cloth, and finally with a dry, soft cloth to make sure the surface is completely dry. If your disinfectant wipe happens to be very wet, make sure to squeeze or wring out the extra moisture. If visible moisture pools on the device, be sure to wipe it up as quickly as possible.

If you have any questions about the best procedure for cleaning your Apple device (or any other) feel free to call our office for advice. We all want to boost our hygiene practices, but we also don’t want to ruin our electronics in the process!